Privacy Policy
Privacy Policy
Effective 30 July 2026What personal information we collect, why we collect it, and the choices you have.
This policy explains what personal information we collect when you use TimeBubble, why we collect it, how long we keep it, and the choices you have.
1. Who is responsible for your information
Jayun Ku, trading as HanTeam, is the controller of the personal information described in this policy.
| Controller | Jayun Ku, trading as HanTeam |
| Business type | Sole proprietorship registered in the Republic of Korea |
| Business registration number | 339-07-03471 |
| Address | Suite 716, 52 Nonhyeon-ro 85-gil, Gangnam-gu, Seoul, Republic of Korea |
| Privacy contact | Seihoon Kim, CTO |
| Contact | contact@hansei.team |
| Phone | +82-70-4466-2214 |
2. What we collect
2-1. Information you give us
| Category | Details |
|---|---|
| Account information | Email address, phone number, date of birth, gender |
| Your records | Text and images you put into Time Capsules, Emotion Capsules, Friend Capsules, Dream Bubbles, Daily Bubbles and Question Bubbles |
| Correspondence | Messages you send us through the app or by email |
2-2. Information collected automatically
| Category | Details |
|---|---|
| Device and log data | Device type, operating system, app version, access logs |
| Cookies | Used on our website — see section 9 |
2-3. Location data
Location is collected only when you use the Place Bubble feature and only at the moment you use it. It is covered separately in our Location Data Policy.
2-4. Information we do not collect
We do not ask for or collect government identification numbers, payment card numbers, or precise health records. Payments, if we ever introduce them, are handled entirely by the App Store or Google Play; we never see your card details.
3. Why we use your information, and our legal basis
| Purpose | What this covers | Legal basis (UK/EU GDPR) |
|---|---|---|
| Providing the Service | Creating and maintaining your account, storing and displaying your records, sending reminders when a record is due to open | Performance of our contract with you |
| Keeping the Service safe | Preventing misuse, investigating security incidents, keeping access logs | Our legitimate interest in a secure service |
| Support | Answering your questions and handling complaints | Performance of our contract; our legitimate interest in responding |
| Improving the Service | Understanding which features are used, diagnosing faults | Our legitimate interest in improving the product |
| Legal compliance | Meeting obligations under applicable law | Compliance with a legal obligation |
| Location features | Place Bubble | Your consent, which you can withdraw at any time |
We do not use your records to train AI models. Where an AI feature processes your records, it does so only to answer you, and only with separate consent obtained in the app.
4. Who we share it with
- We do not sell your personal information, and we do not share it for cross-context behavioural advertising.
- We use service providers to run the Service — for example hosting and infrastructure providers. They act on our instructions and may not use your information for their own purposes.
- We may disclose information where the law requires it, or to establish, exercise or defend legal claims.
- If our business is transferred to another owner, information may transfer with it. We will tell you before that happens and your rights under this policy will not be reduced.
5. Where your information is stored and transferred
- Your information is stored on servers in the Republic of Korea.
- If you are in the European Economic Area or the United Kingdom: the European Commission and the UK government have each recognised the Republic of Korea as providing an adequate level of data protection. Transfers to us therefore do not require additional safeguards. We keep this position under review and will put appropriate safeguards in place if it changes.
- Where the AI feature is used, some content is sent to a provider in the United States. That transfer is described in a separate consent presented in the app before you use the feature.
6. How long we keep it
| Category | Retention |
|---|---|
| Account information | Until you close your account |
| Your records | Until you delete them, or until you close your account |
| Access logs | At least 6 months, then deleted |
| Correspondence | 3 years from the end of the matter |
Where the law requires us to keep something for longer, we keep it separately from everything else and only for as long as required.
7. How we protect it
- Encryption of information in transit and at rest
- Access limited to those who need it, with access logging
- Regular internal review of our security controls
- Physical protection of any premises and media holding personal information
- Prompt and irreversible deletion once information is no longer needed
8. Your rights
8-1. Everyone
You may ask us to give you a copy of your information, correct it, delete it, or stop using it. Contact contact@hansei.team. We respond without undue delay and within one month.
8-2. If you are in the UK or EEA
You additionally have the right to:
- access your personal data and receive a copy;
- have inaccurate data corrected and incomplete data completed;
- have your data erased in certain circumstances;
- restrict how we use your data while a concern is resolved;
- receive your data in a portable format and have it transmitted to another controller;
- object to processing based on our legitimate interests;
- withdraw consent at any time, without affecting processing carried out before withdrawal; and
- complain to your supervisory authority. In the UK this is the Information Commissioner's Office (ico.org.uk); in the EEA it is the authority for the country where you live.
We do not make decisions about you by automated means that produce legal or similarly significant effects.
8-3. If you are a California resident
Under the CCPA as amended by the CPRA, you have the right to know what we collect and why, to request deletion, to request correction, to opt out of sale or sharing, and to limit use of sensitive personal information. We do not sell or share your personal information, and we do not use sensitive personal information for purposes requiring a right to limit. We will not discriminate against you for exercising any of these rights. Submit a request to contact@hansei.team.
8-4. If you are in the Republic of Korea
You may exercise the rights set out in the Personal Information Protection Act, including access, correction, deletion and suspension of processing, and may apply to the Personal Information Dispute Mediation Committee.
9. Cookies
Our website uses cookies to keep the site working and to remember your preferences. You can refuse or delete cookies through your browser settings; some parts of the site may then not work as intended. We do not use advertising or cross-site tracking cookies.
10. Children
The Service is not for children under 16. We do not knowingly collect personal information from anyone under 16. If you believe a child has given us their information, contact contact@hansei.team and we will delete it.
11. Changes to this policy
If we change this policy we will publish the updated version with a new effective date. Where a change materially affects you, we will notify you in the app or by email before it takes effect.
12. Contact and complaints
Write to contact@hansei.team. If you are not satisfied with our response, you may complain to your local data protection authority.
Effective date
This policy takes effect on 30 July 2026.
Questions about this document or how we handle data? Email contact@hansei.team.